Free shipping on retail orders over $100 within Canada.

CREMA CANDLE INC.

Shipping

We do our best to ship your order the same day or within few days of receiving it. 

If your order qualifies, it will be shipped for free! Otherwise we are happy to offer reasonable flat rate shipping within Canada. Your order be shipped using Canada Post, UPS, Purolator, etc. When your order is shipped, we will provide you with a tracking number by email so you can monitor your package on the way to you. We cannot ship to a PO Box. 

Returns

We do not accept returns or offer refunds. If your order arrives damaged, please email us at hello@cremacandle.com and include the following;

  • Your order number
  • Photos of any damage to the packaging and or the product. Then we will contact you to resolve the issue.